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Disclosure Statements

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Disclosure Documents

Our disclosure documents contain important information about the terms and conditions, fees & charges, transaction limits etc that apply to accounts or access facilities.

You should retain the relevant document for future reference as the information will also apply to new accounts you obtain or to facilities for accessing these accounts.

For your easy reference here are the relevant documents (click on the links below to access the relevant disclosure documents).

Financial Services Guide
Accounts & Access Facilities
Hardship Guide
Dispute Resolution Guide
Privacy Notice
Facebook Guidelines

Summary of Accounts

Everyday Accounts 
Kids and Saving

Terms & Conditions

Mobile Wallet
Fees & Charges Schedule and Transaction Limits
Savings and Investment Accounts Interest Rates

Regulatory Disclosures

These documents contain information about the credit union's capital structure and credit risk at the end of the recent quarter, and remuneration disclosures as at the end of the financial year.

They are prepared in accordance with:

  • FCCS's commitment to transparency of its financial position; and
  • Prudential requirements which set standards for public disclosure of key financial indicators of authorised deposit-taking institutions.

Members with queries about this information are encouraged to contact the credit union.

Prudential Disclosures as at 30 June 2018

Capital and Credit Risk Disclosure

Prudential Disclosures as at 30 June 2018

Remuneration Disclosure


If you have any questions, please contact us Enquire now

Note: these publications are provided in .pdf format and require version, 4.0 (or later) of Adobe Acrobat Reader. You can download Acrobat Reader by clicking on the "Get Acrobat Reader" button below.